Imagine This
Your website receives 7,000 visitors a day, and from that figure you generate 100 sales. That means you have 6,900 people leaving your site that day – most of which will never return. However, with a little friendly reassurance from a 24/7 intellichat sales agent you could easily make another 20 sales from the 6,900 who exit without purchasing. That’s an instant 20% increase in sales!

Remember, these leaving visitors arrived at your website for a reason; so if they fail to sign up or make a purchase, it’s usually because they have unanswered questions. Our intelligent agents will offer a personal touch - addressing their concerns and answering their questions in order to save the sale.

Introduction
Intellichat operates as a sales conversion tool for the ecommerce industry, focusing on increasing sales, conversion ratios, traff retention and customer service by utilizing the newest innovation in chat technology.
The unique intellichat technology is based around an artificial intelligence engine using permutations of regular expression processing, positive and negative keyword recognition and phrase match selection. The result is a seamless, real-time conversation that will help to increase conversions from anywhere between 5-30% almost instantly. Whilst being sales-orientated, intellichat still maintains the ability to act as a useful customer service module.

Visitors Experience
Usually a visitor will arrive at your website, have a quick browse through your pages and if they don’t find what they are looking for they will leave with just one click, and usually never to return again. With intellichat technology integrated on your website, our fully customized agents will intercept these leaving visitors as they attempt to abandon your website and answer their questions in order to save the sale. A very popular addition to this is offering them a special one-time discount or incentive if they stay and complete their order. So through the medium of instant messaging - one of the most popular tools on the internet today - our automated sales agents will attempt to turn your leaving visitors into paying customers! It’s like having a live salesperson on your website 24/7.

So intellichat will not only interact with your leaving visitors to increase your sales,
but will also answer any of their questions to help customer satisfaction. Unlike real agents who can be slow to respond, costly and don’t always answer questions correctly, our intellichat agents will answer exactly how you want them too, without the need for any training or outsourcing.

Key Advantages

• Convert your leaving visitors into customers 100% pay per performance
• No monthly fees Improve customer experience
• Increase sales by 5 – 30%
• Improve conversion rates
• Have a sales person on your website 24/7!
• Provide unmatched customer service

Campaign Management
Here at intellichat we provide a fully managed solution. Everything from writing your custom agent transcripts to continual campaign optimization is handled by us to maximize your conversions and take the hassle away from the webmaster.

Customization
Intellichat is fully customizable so you can have your agents and their chat windows appearing and functioning exactly how you want them to. Everything from agent names, to opening messages and chat windows can be created bespoke to your websites needs.
So you can choose from a selection of our chat windows or we can create branded custom windows on request.

Control Panel
Intellichat have developed an intuitive control panel which has a vast array of statistics and features to help with the customization and optimization of your campaigns. One control panel can house multiple campaigns for multiple websites and you will find all the statistics, notifications and tools you will ever require.

From here you can monitor campaign performance alongside your account manager and edit, change and split test a variety of messages, agents and windows to maximize your conversions.

Your agent transcript will be written by our expert writers based on your website content and FAQs, plus it will be using our extensive global database of intelligent responses.

Campaign optimization is handled daily by your personal account manager who will split test different chat windows, opening messages, agent names etc to get the best “Opening Click Through Rates” and “Chats Per Sale” ratios we can, and make strategic decisions based upon our huge array of statistics available inside our control panel.

By monitoring chat logs your account manager will make sure intellichat is answering all questions correctly, and will continue to create and optimize responses, to achieve the best possible conversion rates.

Sign Up to IntelliChat Now!